Privacy Policy

Last updated:

Introduction

Ghexeaox ("we," "us," or "our") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website ghexeaox.world or use our web development services. We comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation in Canada.

Information We Collect

We collect information that you provide directly to us, including:

  • Personal Identification Information: Name, email address, phone number, mailing address, and company name
  • Business Information: Details about your business, project requirements, budget, and timeline
  • Payment Information: Billing details and payment method information (processed securely through third-party payment processors)
  • Communication Records: Correspondence via email, phone, or other communication channels
  • Technical Information: IP address, browser type, device information, and website usage data collected through cookies and similar technologies

How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing, maintaining, and improving our web development services
  • Processing transactions and sending related information, including confirmations and invoices
  • Communicating with you about services, updates, and promotional offers
  • Responding to your inquiries and providing customer support
  • Analyzing website usage to enhance user experience
  • Complying with legal obligations and protecting our rights
  • Detecting, preventing, and addressing technical issues or fraudulent activity

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: With trusted third-party vendors who assist us in operating our business (e.g., hosting providers, payment processors, analytics services)
  • Legal Requirements: When required by law or to respond to legal processes, protect our rights, or ensure the safety of our users
  • Business Transfers: In connection with a merger, acquisition, or sale of assets, subject to confidentiality obligations
  • With Your Consent: When you have given us explicit permission to share your information

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, access controls, and regular security assessments. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities on our website. Cookies are small data files stored on your device that help us improve your experience, analyze website traffic, and deliver personalized content. You can control cookie settings through your browser preferences, but disabling cookies may limit certain website functionalities. For more information, please see our Cookies Policy.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When your information is no longer required, we will securely delete or anonymize it in accordance with our data retention policies and applicable laws.

Your Privacy Rights

Under Canadian privacy law, you have the following rights regarding your personal information:

  • Access: Request access to the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information, subject to legal and contractual obligations
  • Objection: Object to the processing of your information for certain purposes
  • Withdrawal of Consent: Withdraw your consent for data processing where consent was the basis

To exercise these rights, please contact us using the information provided below. We will respond to your request within a reasonable timeframe as required by law.

Third-Party Links

Our website may contain links to third-party websites and services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information promptly.

International Data Transfers

Your information may be transferred to and processed in countries other than Canada. These countries may have different data protection laws. When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your privacy in accordance with Canadian privacy laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at info@ghexeaox.world or call +1 101-331-5547. You can also reach us by mail at 3045 Highland Blvd, North Vancouver, BC V7R 2X4, Canada. We are committed to addressing your privacy concerns promptly and transparently.